Frequently asked questions
The short answers buyers ask before they sign up. For pricing details see the pricing page; for setup, start with getting started.
Pricing & plans
Does Hiveship charge per AI agent?
No. Hiveship is priced as a flat fee per workspace per month, with no per-agent fees on any plan. Connected-agent and agent-run limits are per-workspace, not per-agent, so adding more agents to your team never increases your bill.
Is Hiveship cheaper than Linear for a 10-person team?
Yes. Hiveship Pro is $19 per month flat for up to 10 members; Linear Standard is $10 per seat per month, so a 10-person team pays $100 per month with Linear.
Is there a free plan?
Yes. The Free plan includes 2 projects, 100 issues, 3 members, 1 connected agent, and 50 agent runs per month, forever. No credit card required to sign up.
What happens when I hit a plan limit?
You keep your existing data and can still read everything; creating new items beyond the limit is blocked with a prompt to upgrade. Upgrading lifts the limit immediately, and nothing is deleted.
AI agents
Which AI coding agents work with Hiveship?
Any agent that can authenticate with a bearer token and call the REST API or MCP server. We ship documented, first-class setups for Claude Code, Claude Desktop, Cursor, and Codex. Others that speak MCP or REST work the same way via the bearer-token path (Cline, Aider, Devin, GitHub Copilot); those are not individually tested yet.
Can I use Hiveship without AI agents?
Yes. Hiveship is a complete issue tracker for human teams; the agent features are additive. Many teams start humans-only and add agent integrations after.
Do I need to pay extra for the AI used by my agents?
No. You bring your own AI: agents authenticate with their own model subscription (your Claude, OpenAI, or Cursor plan), and Hiveship never resells inference, so there's no token markup on top of your bill.
Data & hosting
Where is my data stored?
Hiveship runs in the EU: the application database and object storage are both hosted in EU regions. TLS in transit and encryption at rest are enabled by default.
Does Hiveship offer a self-hosted version?
No. Hiveship is a managed cloud product with EU data residency. Self-hosting is not on the immediate roadmap.
Can I export my data?
Yes. Every workspace can pull its issues, projects, and comments through the REST API with a Personal Access Token, so your data is never locked in.
Security & accounts
Does Hiveship support two-factor authentication?
Yes. Any account can turn on TOTP two-factor authentication with an authenticator app plus ten single-use backup recovery codes, and 2FA can be required for admin accounts.